This Privacy and Cookie Notice provides information on how SoFlora collects and processes your personal data when you visit our website or mobile application.
Quick Links
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Collection and Use of Personal Data
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Cookies
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Disclosure of Personal Data
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Data Security
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Your Legal Rights
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Further Details
1. Collection and Use of Personal Data
We collect your personal data to provide and continually
improve our products and services and deliver excellent shopping experience to
you. We may collect, use, store and transfer the following different kinds of
personal data about you: for marketing and personal data
optimization purposes. SoFlora also use Google Digital Marketing to propose
targeted offers.
To find out more:
- Information you provide to us: We receive and
store the information you provide to us including your identity data,
contact data, delivery address and financial data.
- Information on your use of our website and/or
mobile applications: We automatically collect and store certain types of
information regarding your use of the SoFlora marketplace including
information about your searches, views, downloads and purchases.
- Information from third parties and publicly
available sources: We may receive information about you from third parties
including our carriers; payment service providers; merchants/brands; and
advertising service providers.
2. Cookies
A
cookie is a small file of letters and numbers that we put on your computer if
you agree.
Cookies allow us to distinguish you from other users of our website and mobile
applications, which helps us to provide you with an enhanced browsing
experience. For example, we use cookies for the following purposes:
- Recognizing and counting the number of visitors
and to see how visitors move around the site when they are using it (this
helps us to improve the way our website works, for example by ensuring
that users can find what they are looking for).
- Identifying your preferences and subscriptions
e.g., language settings, saved items, items stored in your basket and
Prime membership; and
- Sending you newsletters and
commercial/advertising messages tailored to your interests.
Our approved third parties may also set
cookies when you use our marketplace. Third parties include search engines,
providers of measurement and analytics services, social media networks and
advertising companies.
3. Disclosure of Personal Data
We use your personal data to operate, provide, develop,
and improve the products and services that we offer, including the following:
- Registering you
as a new customer.
- Processing and
delivering your orders.
- Managing your relationship
with us.
- Enabling you to
participate in promotions, competitions, and surveys.
- Improving our
website, applications, products and services
- Recommending/advertising
products or services which may be of interest to you.
- Complying with
our legal obligations, including verifying your identity where necessary.
- Detecting fraud.
In addition, we may need to share your personal data with third parties
for the following purposes:
- Sale of products
and services: To deliver your products and services purchased on our
marketplace from third parties, we may be required to provide your
personal data to such third parties.
- Working with
third party service providers: We engage third parties to perform certain
functions on our behalf. Examples include fulfilling orders for products
or services, delivering packages, analyzing data, providing marketing
assistance, processing payments, transmitting content, assessing, and
managing credit risk, and providing customer service.
- Business
transfers: As we continue to develop our business, we might sell or buy
other businesses or services. In such transactions, customer information
may be transferred together with other business assets.
- Detecting fraud
and abuse: We release account and other personal data to other companies
and organizations for fraud protection and credit risk reduction, and to
comply with the law.
When we share your personal data with
third parties, we:
- Require them to
agree to use your data in accordance with the terms of this Privacy and
Cookie Notice, our Privacy Policy and in accordance with the law; and
- Only permit them
to process your personal data for specified purposes and in accordance
with our instructions. We do not allow our third-party service providers
to use your personal data for their own purposes.
4. Data Security
We have put
in place appropriate security measures to prevent your personal data from being
accidentally
lost, used, or accessed in an unauthorized way, altered, or disclosed.
In addition, we limit access to your personal data to those employees, agents,
contractors and other third parties who have a business need to know. They will
only process your personal data on our instructions, and they are subject to a
duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach
and will notify you and any applicable regulator of a breach where we are
legally required to do so.
5. Your Legal Rights
It is important that the
personal data we hold about you is accurate and current. Please keep us informed
if your personal data changes during your relationship with us.
Under certain circumstances, you have rights under data protection laws in
relation to your personal data, including the right to access, correct or erase
your personal data, object to or restrict processing of your personal data, and
unsubscribe from our emails and newsletters.
6. Further Details
If you are looking for more
information on how we process your personal data, or you wish to exercise your
legal rights in respect of your personal data, please contact complianceAlert@soflorawholesale.com 
